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Privacy Policy

Privacy Policy

At Sensowell, we are committed to protecting your privacy and complying with all applicable laws and regulations regarding any personal data we may collect from you while using our mobile application (Sensowell app). By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy explains what data we collect, how we use it, and your rights to protect your personal data. The policy applies only to our mobile application and does not extend to data collected via other channels.

1. Data Controller

The entity responsible for processing your data is Marexa Ltd, with the following contact details:

  • Company registration number: 14386606
  • Email: info@sensowell.com

We collect and process information in compliance with the General Data Protection Regulation (GDPR) of the European Union.

2. Information We Collect

We collect the following types of data:

  • Personal Information: Information that you knowingly provide to us, such as your name, email address, phone number, and any other details you share when registering an account, making a purchase, or contacting us.
  • Device Data: Information automatically sent by your device when you use our App, such as your IP address, browser type, device information, and operating system.
  • Usage Data: Information about how you interact with the App, including the features you use, pages viewed, and actions taken within the App.

3. How We Collect Data

Your personal data may be collected through the following methods:

  • When you create an account in the App.
  • When you make purchases or interact with our services.
  • When you contact us through email, phone, or customer support.
  • When you browse and interact with the App.
  • When you provide us with data regarding another individual.
  • When you subscribe to newsletters or participate in surveys.

4. Log Files and Cookies

Like many other apps, we use log files and cookies to enhance your user experience and analyze trends.

  • Log Files: We collect information such as your IP address, browser type, device type, and actions taken within the App. These files help us manage the App, monitor user activity, and collect demographic data for analysis. This data is not intended to personally identify users.
  • Cookies: Cookies are small data files stored on your device to improve the functionality of the App. We use both session cookies (which are deleted once you close your app) and persistent cookies (which remain on your device until manually deleted). These cookies may store information like language preferences or login status. You can disable cookies in your device settings, but this may impact your experience using the App.

5. How We Use Your Data

We may use your information for the following purposes:

  • To provide, maintain, and improve our App and its functionality.
  • To process transactions and manage payments.
  • To send notifications and respond to your inquiries.
  • To protect our App from security threats and prevent fraud.
  • To analyze user behavior to improve our services.
  • To offer personalized content and suggestions.
  • To communicate with you via newsletters, updates, or promotions, where you have consented.
  • To comply with legal obligations.

6. Sharing Your Data

We do not sell or share your personal data with third parties, except in the following cases:

  • Service Providers: We may share your data with third-party providers that assist us in operating the App (such as hosting services, payment processors, or analytics tools). These partners are required to handle your data in compliance with this Privacy Policy.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business transaction. We will notify you if this happens.
  • Legal Requirements: We may disclose your data if required by law, to protect our legal rights, or to comply with court orders or legal processes.

7. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. We may also retain log files for internal analysis purposes for a limited period unless they are needed to enhance security or functionality, or to comply with legal obligations.

8. Data Security

We take the security of your personal data seriously. While no method of electronic storage or transmission over the Internet is 100% secure, we implement commercially reasonable measures to protect your data from unauthorized access, disclosure, or misuse.

We ensure that your data is processed securely and in accordance with this Privacy Policy and applicable laws. Your data will not be transferred to any organization or country unless adequate controls are in place.

9. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child under 18 without verification of parental consent, we will take steps to delete that information from our systems.

10. Your Data Protection Rights (GDPR)

As a user, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct inaccurate or incomplete data.
  • Right to Erasure: You have the right to request that we delete your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we limit the processing of your personal data.
  • Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer your data to another organization or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at info@sensowell.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates. Your continued use of the App after any changes indicates your acceptance of the new Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Marexa Ltd, Graniidi road 19, 75310, Rae village, Rae Parish, Harju County, Estonia
Email: info@sensowell.com